Cerberus FTP Server FAQ
Last Updated: Feb 12th, 2010
Table of Contents
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Forward to Introduction
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FAQ Contents
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Introduction
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Installation
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Initial Setup
- What are the basic steps to configure Cerberus FTP Server so Internet users can see my server?
- Why can't I assign a directory to the root directory?
- My IP address begins with 192.168.xxx.xxx. Is there anything special I have to do for people to see my FTP Server on the Internet?
- I am connected to the Internet through a router. How should I configure my router to allow FTP traffic?
- How do I configure LDAP authentication?
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Registration
- Why doesn't my old license key work with the latest version of Cerberus FTP Server?
- I am using Cerberus FTP Server for personal use. Why does the "UNREGISTERED" text appear in the welcome message?
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General Questions
- Does Cerberus FTP Server support TLS/SSL encryption?
- How do I pass a username and password to the FTP server from a web browser?
- How do I configure Cerberus FTP Server to run as a service?
- How can a client change their login password remotely?
- What IP address should I give other people to connect to my FTP server over the Internet?
- What does the "Default" interface do?
- How do I backup and restore my user accounts and settings?
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Troubleshooting
- Why does issuing the LIST command result in an error message?
- I'm running Cerberus FTP Server as a service and it can't access mapped network drives. Why?
- I've correctly configured passive FTP but passive data connections still fail. What else could be wrong?
- I cannot access the GUI when Cerberus FTP Server is running as a service.
- TLS/SSL FTP sessions are not working through my firewall.
- I cannot use a remote share as an NT home directory when authenticating a user against a domain.
- Error message using an FTP client to download a large file from an FTP server.
- How do I convert over the old 2.X user to the new 4.0 version?
- Why are directory and file names incorrect when I view them through my FTP client?
- Why am I being prompted for a Remote Access password after installing Cerbeurs FTP Server 4.0?
Corrections and Updates
We welcome bug reports, updates, reports about broken links, comments and outright disagreements. Please send your comments to support@cerberusftp.com. Please make sure that you are referring to the most recent version of the FAQ (maintained at /faq/); someone else might have caught the problem before you.
Table of Contents
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Forward to Introduction
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